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USA Sales Support Executive

 

BUFFALO GROVE, IL

Description:

BFree is a rapidly growing Irish owned business that creates great tasting wheat and gluten free bread products. Our products aren’t simply free from gluten and wheat, but are also free from all major allergens, and taste just as good as conventional bread products. A list of what is not included in our products is almost as impressive as what is! Having entered the U.S. only recently, it is no surprise we have experienced phenomenal growth and will continue to do so. BFree has been growing rapidly in the US since its launch in 2015. You will join a thriving business and be an integral part of its continued growth story. As the company evolves further, there will be plenty of opportunity for progression so someone who is highly motivated will succeed here and give themselves a great chance of progression within BFree in the future

Responsibilities:

  • Coordinate samples of BFree products for new and existing customers
  • Manage FedEx relationship and control postage, samples etc. within budget
  • Managing customer and consumer inbound calls and direct communication to the correct representative in a timely fashion
  • Coordinate new line form management and submission for new items and new customers
  • Become an expert in various customer software systems such as One World Sync, Retail Link etc. to be able to provide valuable information to the team where needed
  • Facilities management – required for managing the day to day of the office
  • Provide sales reports and support on a regular basis for the sales team where needed
  • Work with brokers for performance reports on the business
  • Use Nielsen data to prepare reports on category and brand performance in the US
  • Coordinate and manage RangeMe which is an online platform for showcasing new items and securing new customers
  • Attend business meetings and events for showcasing the brand if required

Qualifications:

  • Fully proficient in Excel and PowerPoint
  • Minimum of 2 years overall experience in the food industry
  • Demonstrated success with trend analysis, market monitoring, and measuring results
  • Must be highly analytical, an astute problem solver, and business savvy
  • Excellent communication skills
  • Knowledge of Retail Link and One World Sync preferred

Apply now

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